Privacy Policy
EFFECTIVE: October 1, 2024
This Privacy Policy (the "Policy") governs how Tutorspoint, located at Tides on McCallum North, 7740 McCallum Blvd, Dallas, TX 75252, United States, and its affiliates, collect, use, maintain, and disclose information collected from users (each, a "User") of its website, www.tutorspoint.com, applications, and related technology platforms (collectively, the "Site"). By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Site.
Information We Collect
The types of information we collect depend on how you interact with the Site. Below is an overview of the information we gather:
1. Information You Provide
When you interact with us through the Site, we may collect certain personal details directly from you, such as:
-
Contact Information:
If you inquire, we may collect your name, email address, phone number, and details of your inquiry. When you create an account on the Site, we collect your username, password, mailing address, and additional information required to provide you with services. -
Payment Information:
For any transactions made through the Site, we may collect billing and financial details. If you are a contracted tutor, instructor, or professional, we may also collect bank account or payment information to process payments based on services rendered.
Note: We do not store sensitive payment information such as full credit card numbers or bank account details. -
Professional and Educational Information:
Professionals wishing to contract with Tutorspoint are required to provide personal, professional, and educational information, including:- Social security number or taxpayer ID for tax purposes.
- Government-issued identification for verification.
- Additional details to enhance your professional profile, including skills, work experience, and educational background.
We may also receive criminal background check information, but we do not store this data. Any background checks are processed by third-party vendors specializing in such services.
-
Student Data:
TutorSpoint may enter into agreements with schools or educational organizations that allow us to collect personal data of students, including:- Student information that is linked or linkable to a specific individual ("School Data") under agreements with educational entities.
- This data will only be used to provide the services specified in the respective agreements. School Data does not include anonymized or aggregated data.
Use of Information
We use the information we collect for the following purposes:
- To provide and improve services offered through the Site.
- To facilitate payments and transactions.
- To communicate with users about their accounts, inquiries, or services.
- To ensure compliance with legal requirements and maintain security on the Site.
Data Security
We take reasonable steps to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is 100% secure, so we cannot guarantee the absolute security of your information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective" date will be updated accordingly. We encourage you to review this Policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
This email address is being protected from spambots. You need JavaScript enabled to view it.
Information We Collect and Receive
1. Information You Submit or Authorize Us to Collect
We collect information that you provide directly to us or authorize us to collect through the Site. This may include comments, reviews, documents, questions, messages, assessments, videos, photos, or any other content you submit. Depending on where it is posted, such content may be publicly viewable by others. This includes:
- Any communication you have with Tutorspoint through email, phone calls, text messages, chats, forums, or interactive devices.
- Participation in surveys, sweepstakes, or contests, where the information you provide may be collected.
- If you provide us with personal information, we may collect additional details such as your voice or likeness, depending on the nature of your interactions.
2. Information About Third Parties
You may also submit personal information about others, such as emergency contact details, or if you refer a friend to our Site. For example, if you use our referral service, we may collect the name and email address of your friend. By submitting any third-party information, you confirm that you have the authority to share their details and authorize us to use that information under this Privacy Policy.
3. Surveys, Testimonials, Comments, and Reviews
You may choose to participate in surveys, provide testimonials, or comment on blogs or social media posts through our Site. When you engage in these activities, we may collect personal data, such as your name, email, and feedback. Additionally, Tutorspoint may post customer testimonials or reviews on the Site, which may include personally identifiable information. If we post any personal information, we will obtain the person’s consent beforehand, either via email or other means.
We may also invite you to complete surveys or participate in promotions, which may be conducted through third-party platforms. The information you provide in these surveys or promotions will be subject to this Privacy Policy unless otherwise specified.
4. Passively Collected Information
As you interact with our Site, we automatically collect certain information, including:
-
Device and Usage Information: We may gather details about your browser type, language preference, referring site, and the date/time of your visit. We also collect information about your operating system, Internet Service Provider (ISP), IP address, and other device identifiers, including mobile device information.
-
Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect usage data and improve our services. This includes information about how users navigate the Site, unique views, and originating sites.
If you browse our Site without registering or providing personally identifiable information, your actions will be anonymous.
5. Analytics Information
We work with third-party services, such as Google Analytics, to analyze and report on how users interact with the Site. These services may use web logs, cookies, and web beacons to gather data, which helps us improve our Site and user experience. You can opt out of Google Analytics tracking by visiting Google Analytics Opt-Out.
6. Demographic and Interest Information
We may collect information such as your zip code, gender, age, income level, household details, and preferences. This helps us understand user demographics and better tailor our services to meet your needs.
How We Use Information
At Tutorspoint, we may use the personal information collected through the Site for the following purposes:
- To fulfill the specific purposes for which the information was collected.
- To meet contractual obligations.
- To contact Users regarding Tutorspoint's live-learning platform and related services.
- To communicate with Users regarding products and services offered by Tutorspoint, its affiliates, and trusted partners.
- To maintain and improve our products, services, and the Site.
- To provide user support and assistance.
- To enhance Users’ experience with the Tutorspoint platform.
- To inform Users of products or services that may be of interest.
- To process payments and related transactions.
- For business planning, marketing, advertising, and sales purposes.
- For information security and to protect the integrity of our services.
- To defend our legal rights and comply with applicable laws.
- To efficiently manage and operate our business.
Information Sharing
We do not allow third-party advertisers to collect information related to School Data.
We may share the information we collect in the following ways:
1. With Service Providers and Third-Party Vendors
We engage third-party vendors to perform services on our behalf, such as email communications, hosting, cloud storage, maintenance, data analysis, marketing, and payment processing. We also share non-personal information (such as aggregated data, demographic details, etc.) with third parties like advertisers and analytics providers.
2. Within the Tutorspoint Family of Companies and Partners
Tutorspoint may share personally identifiable information with its parent company, subsidiaries, trusted affiliates, independent contractors, and business partners as necessary to provide the services offered by Tutorspoint and to operate the Site. These companies are authorized to use the information only for the purposes outlined in this Privacy Policy.
We do not share School Data for any commercial purposes other than fulfilling services as specified in the applicable agreements with educational institutions.
3. With Professionals Related to a Student
During the process of matching a student with a Professional (such as a tutor or instructor), we may share relevant student information with the Professional to help them evaluate and personalize their tutoring or instructional services. If the student is part of a program provided to Schools, this information may also be shared with the respective School as outlined in the applicable agreement with the educational institution.
4. As Required by Law or to Protect Tutorspoint or Others
Tutorspoint may disclose personally identifiable information to law enforcement, and governmental agencies, or in response to subpoenas, court orders, or other legal processes. This may be done to establish, protect, or exercise our legal rights, defend against legal claims, or as required or allowed by law.
We may also disclose information to protect the rights, property, or safety of our Users or others, and to investigate or prevent illegal or harmful activities.
5. In Connection with Business Transactions
In the event of a business acquisition, sale, merger, or reorganization, Tutorspoint may transfer or disclose personally identifiable information as part of the transaction. We may also share aggregated, anonymous data with potential investors, partners, or acquirers.
Cookies and Other Tracking Technologies / Analytics
TutorSpoint and its analytics and marketing providers use technologies such as cookies, beacons, tags, and scripts (collectively referred to as "cookies") to:
- Analyze trends, administer the Site, track Users’ movements around the Site, and gather demographic information about our User base as a whole.
- We may receive reports based on the use of these technologies, both individually and in the aggregate.
Tutorspoint does not place tracking technologies related to targeted advertising on areas of the Site directed to students accessing the Site through School Agreements.
Use of Cookies
We use cookies to:
- Track page views and usage patterns (log data).
- Estimate audience size and usage patterns.
- Collect metadata and device information.
- Save User preferences and settings.
- Display content and advertisements relevant to User interests.
- Keep track of advertisements and search engine results.
- Assist in user authentication.
Each User has control over cookies through their browser settings. You can manage or disable cookies through the settings in your browser. For guidance on modifying cookie settings in several popular browsers, please visit these links:
- Google Chrome
- Apple Safari
- Microsoft Edge
- Internet Explorer
- Mozilla Firefox
If you choose to block all cookies (including essential cookies), you may still use our Site, but your ability to access certain features or areas of the Site may be limited. To learn more about cookies and similar technologies, you can visit All About Cookies or Your Online Choices.
Automatically Collected Information
As is common with most websites, we collect certain information automatically and store it in log files. This information may include:
- Internet protocol (IP) addresses
- Browser type
- Internet service provider (ISP)
- Referring/exit pages
- Operating system
- Date/time stamps
- Clickstream data
- Field input data
We may combine this automatically collected information with other details we gather to improve our services and enhance marketing, analytics, or site functionality.
Analytics and Advertising
We implement Google Analytics features that use display and/or digital advertising information for Google Analytics Demographics and Interest Reporting. To learn more about the cookies used by Google Analytics and its advertising features, visit the Google Analytics Privacy Notice.
You can opt out of Google Analytics for Display Advertising by visiting the Google Analytics opt-out page. Additionally, we use Facebook Analytics. To opt out of Facebook Analytics, please follow the instructions in its Data Policy and Cookies & Other Storage Technologies section.
Along with third-party vendors (including Google), we use first-party cookies (such as Google Analytics and Facebook Analytics cookies) and third-party cookies (such as DoubleClick cookies) to report how ad impressions, uses of ad services, and interactions with those ad impressions and ad services are related to visits to our website.
Locally Stored Objects (LSOs)
Third parties, with whom we partner to provide certain features on our Site or to serve digital advertising based on your web browsing activity, may use LSOs (such as HTML5) to collect and store information. Various browsers offer their management tools for removing HTML5 LSOs, which can be accessed through the web browser links referenced above.
Behavioral Targeting
We partner with a third-party ad network to either display advertising on our Site or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites. This information is used to provide targeted advertising based on your interests.
Please note that behavioral targeting does not apply to students accessing the Site under a School Agreement. You can manage your preferences for these advertising programs through the following links:
- Bing
Please note that opting out will not stop advertising from being displayed to you; it will only prevent targeted ads.
Social Media Widgets
Certain portions of the Site include social media features, such as the Facebook "Like" button and interactive widgets like "Share this" or mini-programs running on our Site. These features may collect your IP address, and the page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing them.
Your Choices Regarding Your Information
In addition to the choices regarding cookies, browser, and analytics preferences outlined above, you also have the following choices:
-
Updating Your Account Information
If you have an account, you may review the information you’ve provided by logging into your account page and adjusting the settings under the “Account” tab. For any additional updates, please complete the form linked here. -
Email Communications
To manage unwanted emails, you can adjust your preferences in the email settings on your account page or use the unsubscribe link found at the bottom of the email. Please note that you will still receive transaction-related emails regarding products or services you have requested. You may also submit a request here. -
Telephone/Text Communications
To manage unwanted calls or text messages, update your phone preferences on your account page, or send a "Do Not Call" request to This email address is being protected from spambots. You need JavaScript enabled to view it.. To opt out of text messages, reply "STOP" to the received message. -
Do Not Track and Similar Signals
While some browsers offer a "Do Not Track" or similar feature, we do not currently support these signals due to the lack of uniformity in how they are communicated. However, we honor the Global Privacy Control (GPC) signal, which allows you to inform websites of your privacy preferences. For more information and to set up GPC, visit Global Privacy Control. -
Cookies and Internet-based Advertising
You can stop, restrict, or remove cookies through your browser or device settings. You can also opt out of receiving targeted ads through various online advertising platforms by visiting websites such as www.aboutads.info/choices, in addition to the links mentioned above. -
Deletion or Other Requests under Applicable Privacy Laws
To request the deletion of your information or for any other request related to your data, please complete the request form here. We will respond within a reasonable time frame, or as required by law. We retain your information for as long as necessary to provide services, resolve disputes, and comply with legal obligations. For jurisdiction-specific information or related rights, please see the jurisdiction-specific sections below.
Data Retention
We store the information we collect as described in this Privacy Notice for as long as you are a User of the Site or as necessary to fulfill the purpose for which the information was collected. This includes providing services through the Site, resolving disputes, pursuing legitimate business purposes, enforcing agreements, establishing legal defenses, preventing fraud, and complying with applicable laws. Retention periods may vary depending on the type of data and the context in which it was collected. For instance, School Data is deleted within ninety (90) days after the expiration or termination of the School Agreement, unless otherwise specified in the agreement.
Security of Information
TutorSpoint discloses potentially personally identifiable and personally identifiable information based on user consent, only to those of its employees, contractors, and affiliated organizations who:
(i) need to know that information in order to process transactions or provide tutoring services on our behalf, and
(ii) have agreed not to disclose it to others.
We take all reasonable measures to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifiable and personally identifiable information.
Information about each User that is maintained on Tutorspoint’s systems is protected using industry-standard security measures. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once received. If you have any questions about the security of your personal information, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. However, no security measures are perfect or impenetrable, and Tutorspoint cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. Tutorspoint is not responsible for the circumvention of any privacy settings or security measures by Users or third parties.
Your security is a priority, and we strive to provide a safe and secure environment for our customers. However, please note that we cannot guarantee the complete security of information submitted to, maintained on, or transmitted from our systems. If you do not feel comfortable submitting financial or credit card information online, please contact us, and we will be happy to assist you over the phone.
Students who access the Site under agreements with Schools do so via portal links provided by their respective schools. Most Schools enable single sign-on (SSO) through services like Classlink or Clever, which offer direct access to relevant portions of the Site under the agreement with the School.
Links to Third-Party Sites
The Site may contain links to other sites. These linked sites are not operated or controlled by Tutorspoint, and we are not responsible for their privacy practices. You access these sites at your own risk, and we recommend reviewing the privacy practices of any other sites you choose to visit.
Blogs
If you post on our blog, please be aware that you are using a third-party application, and we have no control over the information you share. To request the removal of your personal information from a blog, you can either log into the third-party application to delete your comment or contact the appropriate third party. Your interactions with these features are governed by the privacy policy of the company providing them.
Professionals' Profiles/Bios
If you are contracted as a Professional through the Site, the profile you create may be publicly accessible unless otherwise indicated. You can change the privacy settings of your profile and make it non-public through your account portal or as specified in the terms of your independent contractor agreement.
Children's Privacy
Tutorspoint products are designed to operate without third-party access to children's personal information. The Site does not collect or retain any personal information from children, except as needed to facilitate tutoring for that student, who may be a minor. Tutorspoint is committed to complying with the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA) in connection with the VTS offerings—more details can be found in the Terms for Education Offerings. This Site ensures the privacy of collected information in accordance with Tutorspoint’s Privacy Notice.
Tutorspoint is committed to safeguarding the information entrusted to us by our Users and believes that everyone should be informed about how we use the information we collect. Except for free information and materials that do not require registration or identifying information, the Site is not directed at children under 13 years of age, and we do not knowingly collect personally identifiable information from children under 13 online. Parents may supply information, such as their children’s names or ages, to help facilitate the connection between students and tutors. Tutorspoint may store this information in a secure digital format.
Parents or guardians of children under 13 years of age can review or request the deletion of any personal information previously provided. To do so, please contact Tutorspoint at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone, and we will assist in removing or not using the information.
Refer-A-Friend
If you choose to use our referral service, we will ask for your friend’s name and email address. We will automatically send them a one-time email inviting them to visit the Site. TutorSpoint stores this information solely to send the referral email and track the success of our referral program.
Privacy Rights Under Certain U.S. State Laws
Nevada Residents:
Under Nevada Revised Statute Section 603A, Nevada residents have the right to submit a verified request asking Tutorspoint not to sell their covered information. "Sale" is defined by Nevada law as the exchange of certain personal information for monetary consideration to a person, who can then license or sell the information to additional parties. Tutorspoint does not currently sell personal information as defined under Nevada Revised Statute Section 603A.
However, if you are a Nevada resident, you may submit a verified request by completing the request form here to opt out of sales. We will record your instructions and incorporate them into future policies should this change. We will verify your request using information associated with your account, including your email address, and may request additional details if needed.
Privacy Rights Under Certain U.S. State Laws
California, Colorado, Connecticut, and Virginia Residents:
Under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and related state privacy laws, residents of California, Colorado, Connecticut, and Virginia have specific rights concerning their personal information. These rights include:
- The right to request disclosure of what personal information we collect, use, disclose, and sell;
- The right to request to delete, access, or modify their personal information;
- The right to opt out of the “sale” of personal information (as defined by applicable law);
- The right to not be discriminated against for exercising these rights.
Additionally, the Virginia Consumer Data Protection Act (CDPA) provides Virginia residents with the right to appeal the denial of a request.
The Colorado Privacy Act (CPA) and the Connecticut Personal Data Privacy and Online Monitoring Act (CTDPA) similarly grant the right to request disclosure, access, modification, and deletion of personal information, and opt out of the sale of such information. The Utah Consumer Privacy Act (UCPA) grants Utah residents the right to request deletion, access, and opt-out of certain processing.
Residents of California, Colorado, Connecticut, Virginia, and Utah may exercise these rights by completing the request form here or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
Verification of Requests:
We will verify your request using the information provided in the request form, comparing it to information associated with your account, including verifying the email address. Depending on the type of request, we may ask for additional information to confirm your identity. For certain requests, we may require a signed declaration under penalty of perjury. If you use an authorized agent to submit a request, we may ask the agent to provide proof of your written permission and verify your identity directly with us.
Categories of Personal Information Collected, Disclosed, or Sold:
We may have disclosed the following categories of personal information for business purposes within the last 12 months:
[Here you can specify the categories of personal information, such as name, email address, usage data, etc., that have been collected, disclosed, or sold.]
For further information on how we collect, use, and disclose personal information, please refer to the sections of this Privacy Notice above.
Categories of Information and Explanations
-
Identifiers, such as your name, street address, phone number, IP address, or email address:
- Purpose: We use this information to respond to your inquiries, communicate with you, for marketing purposes, to enable participation in our offerings, and for other business purposes.
-
Commercial Information, such as purchase history:
- Purpose: This includes records of purchases or other histories, which we may use for managing services and providing personalized offerings.
-
Internet and Electronic Network Activity:
- Purpose: This data helps us improve our services and better understand visitors to our Site, as well as identify what content interests them.
-
Geographic Location Information:
- Purpose: We use location data to improve the quality, security, and relevance of our services, as well as for other business purposes.
-
Other Electronic Information, such as information posted in a public space:
- Purpose: We may use this information to provide services and for other business-related activities.
-
Inferences Drawn from the Above:
- Purpose: These inferences help personalize your experience, understand profile preferences, characteristics, trends, abilities, aptitudes, and for other business purposes.
International Users, Transfers, and Rights
-
Data Storage and Processing: Tutorspoint is based and hosted in the United States. If you are located outside the U.S., you understand that by using the Site, you consent to the collection, storage, and processing of your data in the U.S. Professionals (independent contractors) using the Site to advertise their services will also have their information collected, stored, and processed in the U.S., based on the consent given in their independent contractor agreements.
-
Lawful Bases for Data Processing: We rely on various lawful bases for collecting and processing your data, including consent, contractual necessity, legal obligations, security purposes, and legitimate business interests.
-
User Rights: Depending on your location, you may have additional rights regarding your data, including:
- Requesting access to or a copy of certain information we hold about you.
- Preventing the processing of your information for direct marketing.
- Updating incorrect or outdated information.
- Requesting the deletion or restriction of processing of certain information.
- Requesting the transfer of your information or revoking your consent for processing.
We will consider all requests and respond within the period required by applicable laws. Additional information may be required to verify your identity.
Changes to this Privacy Notice
We may update this Privacy Notice to reflect changes in our information practices. If we make material changes, we will notify you via email or by a notice on this Site. Please review this Privacy Notice periodically. Continuing to use the Site after any changes signifies your acceptance of the updated terms.
Contacting Tutorspoint
If you have any questions or comments about this Privacy Notice, you can contact Tutorspoint through the following methods:
- Mail: Tutorspoint, 7740 McCallum Blvd Dallas, TX 75252 United States
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Information Request Form: Complete the form here.
We are committed to making this Privacy Notice accessible. If you need it in an alternative format, please contact us.
